NSSDC User Survey

[ Part 1 | Part 2 | Part 3 ]

Part 3
Using your own experiences of the past year, please rate whichever services you can.

Network Access to Services
(1=worst, 5=best)
Ease of locating data 1 2 3 4 5
Ease of requesting data 1 2 3 4 5
Ease of using data 1 2 3 4 5
System response time 1 2 3 4 5
Browse tools 1 2 3 4 5
Data descriptions 1 2 3 4 5
Quality of user interface 1 2 3 4 5
System availability 1 2 3 4 5

Data Access WWW Pathways
(1=worst, 5=best)
NSSDC home page 1 2 3 4 5
Astrophysics home page 1 2 3 4 5
Space Physics home page 1 2 3 4 5
Planetary home page 1 2 3 4 5
NSSDC Newsletter 1 2 3 4 5
Master Directory 1 2 3 4 5
CD-ROM Catalogue 1 2 3 4 5
OMNIWEB 1 2 3 4 5
COHOWEB 1 2 3 4 5
CDAWebb 1 2 3 4 5
Satellite Situation Centerb 1 2 3 4 5
Geophysical Models 1 2 3 4 5
SPyCATb 1 2 3 4 5
WISARDa 1 2 3 4 5
AMASEa 1 2 3 4 5
ADCa 1 2 3 4 5
Image Catalog 1 2 3 4 5
NSSDC Photo Gallery 1 2 3 4 5
PIMS 1 2 3 4 5
    a service of the Astrophysics Data Facility
    b service of the Space Physics Data Facility
Offline Request Handling
(1=worst, 5=best)
Ease of request process 1 2 3 4 5
Courteous Service 1 2 3 4 5
Knowledgeable staff 1 2 3 4 5
Time to fill request 1 2 3 4 5
Accuracy of information 1 2 3 4 5
Responsiveness to questions 1 2 3 4 5
Staff availability 1 2 3 4 5
Cost for services 1 2 3 4 5

Data Management
(1=worst, 5=best)
Data availablity 1 2 3 4 5
Data format 1 2 3 4 5
Documentation 1 2 3 4 5
Data usability 1 2 3 4 5
Data accuracy 1 2 3 4 5
Online tools 1 2 3 4 5


For questions about the NSSDC User Survey, please contact:
D. M. Sawyer, Donald.M.Sawyer@nasa.gov, (301) 286-2748
National Space Science Data Center
NASA/Goddard Space Flight Center
Greenbelt, MD 20770 USA

Curator: Nate James, Nathan.L.James@nasa.gov,

NASA Official: Donald.M.Sawyer@nasa.gov
V1.0, Created 11 October 1996
Last Updated: 24 December 2003, NJ